The Institute of Customer Service Annual Conference and Awards 2017

There are still a few tickets available for the Institute of Customer Service Annual Conference and Awards which takes place at London’s Park Lane Hilton Hotel. The Conference has an impressive line-up of well-known guest speakers which includes:

  • Naga Munchetty, host of BBC1 Breakfast Show
  • Jo Causon, CEO, Institute of Customer Service
  • Dan Cobley, Former MD, Google
  • Lord Bilimoria, Chairman of the Cobra Beer Partnership 
  • Louise Moghaddam, Head of Customer Service, New Look
  • Peter Sinden, General Insurance Service Director, LV=
  • Graham Edwards, CEO, Wales & West Utilities
  • Kate Russell, presenter of BBC TV’s 'Click'
  • Michael Grenfell, Director, Competition & Markets Authority
  • David MacLeod, Co-chair of the Government’s task force on employee engagement
  • Louise Beardmore, Customer Service Director, United Utilitie
  • Vernon Everitt - Managing Director, Customers, Communication and Technology, Transport for London (TfL)

To purchase tickets please click here