15 Great Customer Service Quotes

Get closer than ever to your customers. So close that you tell them what they need well before they realise it themselves.
Steve Jobs

Make a customer, not a sale.
Katherine Barchetti

Your customer doesn’t care how much you know until they know how much you care.
Damon Richards

Being on par in terms of price and quality only gets you into the game. Service wins the game.
Tony Allesandra

You’ll never have a product or price advantage again. They can be easily duplicated, but a strong customer service culture can’t be copied.
Jerry Fritz

Service, in short, is not what you do, but who you are. It is a way of living that you need to bring to everything you do, if you are to bring it to your customer interactions.
Betsy Sanders

Here is a simple but powerful rule: always give people more than what they expect to get.
Nelson Boswell

Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.
Zig Ziglar

The customer’s perception is your reality.
Kate Zabriskie

Profit in business comes from repeat customers; customers that boast about your product and service, and that bring friends with them.
W. Edwards Deming

The purpose of a business is to create a customer who creates customers.
Shiv Singh

Whether you are big or small, you cannot give good customer service if your employees don’t feel good about coming to work.
Martin Oliver

Your most unhappy customers are your greatest source of learning.
Bill Gates

There are no traffic jams along the extra mile.
Roger Staubach

A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favour by serving him. He is doing us a favour by giving us an opportunity to do so. 
Mahatma Gandhi