Posts

SPEED: that's what your customers really want

The Customer Satisfaction Awards

You have happy customers? So what?

Losing your job is no joke!

The folly of cutting corners to increase profits

7 Tips to Deal with Poor Customer Service

The Business Show 2019

10 Great Customer Service Quotes

What is the REAL problem that faces the NHS?

The 16 best quotes of Lao Tzu

What is more important: customer satisfaction or customer loyalty?

What is the best (and worst) bank in the UK?

The 18 Best Quotes of Seth Goddin