Posts

Online grocery shopping: is it really worth it?

Finalists Announced for Customer Satisfaction Awards 2020

CIPD Annual Conference 2019

Championing customer service in the boardroom

The ‘Real’ Big Short Live

Is loyalty just another opportunity to rip-off your customers?

National Customer Service Week

SPEED: that's what your customers really want

The Customer Satisfaction Awards

You have happy customers? So what?