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Posts
What makes a great customer service employee?
September 04, 2020
Coronavirus: Is it the new 'excuse' for poor customer service?
August 31, 2020
The Customer Service Blog Hits New Milestone
August 27, 2020
The Institute of Customer Service Annual Conference and Awards 2021
July 31, 2020
Supermarket staff putting their customers at risk
July 19, 2020
Coronavirus Job Retention Scheme
June 02, 2020
Customer Service and the Coronavirus Crisis
May 07, 2020
The 20 Best Quotes of William Edwards Deming
April 24, 2020
Business Bloggers Wanted
March 30, 2020
10 quotes by Michael Porter
February 28, 2020
Will this plan stop the banks from ripping us off?
January 10, 2020
The Business Show 2020
January 08, 2020
What do customers complain about the most?
January 02, 2020
100,000 Reasons to Celebrate!
January 01, 2020
The 4 rules that guarantee success in 2020
December 20, 2019
Is the customer always right?
December 18, 2019
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