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Showing posts from February, 2019

Posts

The 16 best quotes of Lao Tzu

February 21, 2019

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What is more important: customer satisfaction or customer loyalty?

February 21, 2019

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What is the best (and worst) bank in the UK?

February 15, 2019

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The 18 Best Quotes of Seth Godin

February 12, 2019

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ARTICLE ARCHIVE

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Click on the words 'Article Archive' (above) to view nearly 450 useful articles from our extensive archive.

WELCOME

Welcome to the UK's leading blog on customer service, customer loyalty and customer satisfaction.

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The blog is written and edited by Darren Bugg, alongside a team of expert guest writers.

ABOUT THE EDITOR

Darren Bugg is a marketing and customer service expert with 35 years experience working at a senior level in this field.

He has a Masters Degree in Marketing and Innovation, plus top level qualifications from the Chartered Institute of Marketing and the Chartered Management Institute.

He is a fully qualified trainer and he lectures on degree and postgraduate level courses in Business, Management, Leadership and Marketing.

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