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Showing posts from February, 2019

Posts

The 16 best quotes of Lao Tzu

February 21, 2019

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What is more important: customer satisfaction or customer loyalty?

February 21, 2019

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What is the best (and worst) bank in the UK?

February 15, 2019

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The 18 Best Quotes of Seth Godin

February 12, 2019

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Welcome to the UK's leading blog on customer service, customer loyalty and customer satisfaction.

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ABOUT THE EDITOR

Darren Bugg is a marketing and customer service expert with 35 years experience working at a senior level in this field.

He has a Masters Degree in Marketing and Innovation, plus top level qualifications from the Chartered Institute of Marketing and the Chartered Management Institute.

He is a fully qualified trainer and he lectures on degree and postgraduate level courses in Business, Management, Leadership and Marketing.

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