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Showing posts from October, 2016
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October 30, 2016
Readers Comments - October 2016
October 28, 2016
How to 'build' great customer service!
October 26, 2016
Lessons from the world's biggest supermarket
October 24, 2016
The Business Show 2016
October 23, 2016
The Future of Customer Service
October 21, 2016
What price customer loyalty for Samsung?
October 19, 2016
A public apology to Aldi
October 18, 2016
CIPD Annual Conference 2016
October 16, 2016
Hanging on the Telephone
October 15, 2016
There's no such thing as 'customer' service
October 02, 2016
The best ever quotation about Customer Service
October 01, 2016
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