Posts

I hate Nat West - so why am I STILL a customer?

Why customers can't trust Tesco

Superdrug - shabby customer service

Customer Loyalty Training Courses

Never try to con your customers

The early bird gets the worm

Are you sick of foreign call centres?

Loyal customers love public appreciation

Not all customers are equal

The Future of Customer Service?

The European Contact Centre and Customer Service Awards 2016

Are your Customers Barnacles or Butterflies?

Outstanding Customer Service in Tourism

Update regarding Extra Energy

Make problem solving easy for your customers