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The world's best customer service blog

Customers being ripped-off by holiday 'offers'

Sexist Ads to be Banned in 2018

The Sinister side of Amazon

Bank switching scheme a failure

Customers locked into unwanted subscriptions

Why are people scared to switch banks?

Changes to UK Data Protection Law

10 Great Quotes on Leadership

Are Hotel Booking Sites Ripping Off Customers?

The perfect way to deal with complaints

The Consumer Protection from Unfair Trading Regulations 2008

Respect your Fellow Customers

Why do companies lose customers?

The Consumer Rights Act 2015

Shop around when you are shopping around