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Showing posts from December, 2023

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Just how bad is the British postal service?

December 31, 2023

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Welcome to the UK's leading blog on customer service, customer loyalty and customer satisfaction.

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ABOUT THE EDITOR

Darren Bugg is a marketing and customer service expert with 35 years experience working at a senior level in this field.

He has a Masters Degree in Marketing and Innovation, plus top level qualifications from the Chartered Institute of Marketing and the Chartered Management Institute.

He is a fully qualified trainer and he lectures on degree and postgraduate level courses in Business, Management, Leadership and Marketing.

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