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Showing posts from April, 2017

Posts

Would you like $10,000 for FREE?

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The Government must take action on Banks

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What is the worst airport in the world?

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Best and Worst Broadband Revealed

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Are all customers equal?

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United Airlines: best jokes so far

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35,000 Readers and Rising

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Questions to ask before using a trainer

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JOIN OUR TEAM: opportunities for writers

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ARTICLE ARCHIVE

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Click on the words 'Article Archive' (above) to view over 400 useful articles from our extensive archive.

WELCOME

Welcome to the UK's leading blog on customer service, customer loyalty and customer satisfaction.

We have got 300,000 readers who are based around the world, including nearly 60,000 readers in the UK and over 90,000 readers in the USA.

The blog is written and edited by Darren Bugg, alongside a team of expert guest writers.

ABOUT THE EDITOR

Darren Bugg is a marketing and customer service expert with 35 years experience working at a senior level in this field.

He has a Masters Degree in Marketing and Innovation, plus top level qualifications from the Chartered Institute of Marketing and the Chartered Management Institute.

He is a fully qualified trainer and he lectures on degree and postgraduate level courses in Business, Management, Leadership and Marketing.

TRAINING

We offer a wide variety of training courses in customer service, customer loyalty, and various subjects related to business and marketing. For details email darrenbugg@live.com

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