Posts

Survey reveals poor service in the UK

Attention to detail - absolutely crucial when you are under pressure

Every Little Helps

Which is the best bank for customer Service?

Customers say good service is the reason they are prepared to pay over-the-odds

Guest Bloggers Wanted

Barclays robots leave me in a frustrated rage

Customer Research is a TWO way process

Keep your special offers SIMPLE

Banking in the USA

Why are estate agents so unpopular?

Wise words of a pizza perfectionist