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Showing posts from 2018

Posts

Yet more waste from the NHS

December 20, 2018

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The 12 most inspirational quotes of Winston Churchill

December 20, 2018

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An appalling way to treat bereaved customers

December 20, 2018

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Are loyal customers being ripped-off?

December 18, 2018

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Is this the most disgusting company in the UK?

December 17, 2018

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The Simple Solutions are the Best

December 14, 2018

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The real reason they force you to queue...

December 13, 2018

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15 Inspirational Quotes of Jack Canfield

December 04, 2018

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It’s not about being the best...

December 03, 2018

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Why Bragging about Awards is Bad for Business

December 01, 2018

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New writers wanted

November 30, 2018

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Customer Service Blog hits new milestone

November 30, 2018

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Primark - saints or sinners?

November 28, 2018

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ARTICLE ARCHIVE

2024 17
- September 1
- August 2
- July 1
- June 3
- May 1
- April 2
- March 2
- February 1
- January 4

2023 37
- December 1
- November 2
- October 3
- September 4
- August 3
- July 5
- June 3
- May 4
- April 3
- March 5
- February 2
- January 2
2022 38
- December 8
- November 2
- October 1
- September 1
- August 4
- July 4
- June 4
- May 1
- April 3
- March 3
- February 3
- January 4
2021 34
- December 2
- November 1
- October 2
- September 5
- August 4
- July 5
- June 2
- May 3
- April 3
- March 1
- February 1
- January 5
2020 21
- December 5
- November 1
- October 1
- September 1
- August 2
- July 2
- June 1
- May 1
- April 1
- March 1
- February 1
- January 4
2019 32
- December 6
- November 2
- October 4
- September 2
- August 4
- June 1
- May 1
- April 1
- March 1
- February 4
- January 6
2018 52
2017 95
- December 4
- November 3
- October 8
- September 7
- August 5
- July 12
- June 10
- May 8
- April 9
- March 11
- February 8
- January 10
2016 100
- December 11
- November 10
- October 12
- September 15
- August 14
- July 15
- June 23

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Click on the words 'Article Archive' (above) to view nearly 450 useful articles from our extensive archive.

WELCOME

Welcome to the UK's leading blog on customer service, customer loyalty and customer satisfaction.

We have got over 350,000 readers based around the world, including over 60,000 readers in the UK and over 100,000 readers in the USA.

The blog is written and edited by Darren Bugg, alongside a team of expert guest writers.

ABOUT THE EDITOR

Darren Bugg is a marketing and customer service expert with 35 years experience working at a senior level in this field.

He has a Masters Degree in Marketing and Innovation, plus top level qualifications from the Chartered Institute of Marketing and the Chartered Management Institute.

He is a fully qualified trainer and he lectures on degree and postgraduate level courses in Business, Management, Leadership and Marketing.

TRAINING

We offer a wide variety of training courses in customer service, customer loyalty, and various subjects related to business and marketing. For details email darrenbugg@live.com

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