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Showing posts from January, 2021

Posts

And if you thought the banks were bad...

January 26, 2021

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Just another supermarket PR stunt!

January 12, 2021

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TRUST - the main ingredient of business success

January 09, 2021

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NEW MILESTONE: we have 150,000 Readers!

January 05, 2021

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A Love Letter to Screwfix

January 03, 2021

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Click on the words 'Article Archive' (above) to view over 400 useful articles from our extensive archive.

WELCOME

Welcome to the UK's leading blog on customer service, customer loyalty and customer satisfaction.

We have got 300,000 readers who are based around the world, including over 50,000 readers in the UK and over 80,000 readers in the USA.

The blog is written and edited by Darren Bugg, alongside a team of expert guest writers.

ABOUT THE EDITOR

Darren Bugg is a marketing and customer service expert with 35 years experience working at a senior level in this field.

He has a Masters Degree in Marketing and Innovation, plus top level qualifications from the Chartered Institute of Marketing and the Chartered Management Institute.

He is a fully qualified trainer and he lectures on degree and postgraduate level courses in Business, Management, Leadership and Marketing.

TRAINING

We offer a wide variety of training courses in customer service, customer loyalty, and various subjects related to business and marketing. For details email darrenbugg@live.com

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