My Dear Screwfix.
I love your customer service.
I love your beautiful glossy catalogue.
I love all the special offers and discount coupons that you lovingly send me in the post every month.
I love your wide range of quality products.
I love your refunds policy.
I love your friendly knowledgeable staff.
I love your reasonable prices and generous trade discounts.
I love being able to order out-of-stock items knowing they will be ready for collection the very next day.
I love the fact that I can park right outside your depot for free, to pick up my plumbing and electrical supplies.
But please tell me Screwfix - why do you idiots insist on waking me up at 7.00am (even on a Sunday or Bank Holiday) with a text to say that my order is ready for collection?!?! Aaagghhh!!!!