Skip to main content

The Customer Service Blog

The Customer Service Blog

Search This Blog

Showing posts from 2024

Posts

The Frightening Rise of Biometric Data

Get link
Facebook
Twitter
Pinterest
Email
Other Apps

How safe are sun creams?

Get link
Facebook
Twitter
Pinterest
Email
Other Apps

Institute of Customer Service Annual Conference

Get link
Facebook
Twitter
Pinterest
Email
Other Apps

Top 10 Inspirational Quotes of Nigel Farage

Get link
Facebook
Twitter
Pinterest
Email
Other Apps

Supermarkets are changing their branding to make you think they’re cheaper

Get link
Facebook
Twitter
Pinterest
Email
Other Apps

New offence for assaulting shop workers

Get link
Facebook
Twitter
Pinterest
Email
Other Apps

The Body Shop - what went wrong, and what can we learn from it?

Get link
Facebook
Twitter
Pinterest
Email
Other Apps

Shakespeare's 20 most Inspirational Quotes

Get link
Facebook
Twitter
Pinterest
Email
Other Apps

John Lewis - what went wrong?

Get link
Facebook
Twitter
Pinterest
Email
Other Apps

ARTICLE ARCHIVE

2024 14

2023 37
- December 1
- November 2
- October 3
- September 4
- August 3
- July 5
- June 3
- May 4
- April 3
- March 5
- February 2
- January 2
2022 38
- December 8
- November 2
- October 1
- September 1
- August 4
- July 4
- June 4
- May 1
- April 3
- March 3
- February 3
- January 4
2021 34
- December 2
- November 1
- October 2
- September 5
- August 4
- July 5
- June 2
- May 3
- April 3
- March 1
- February 1
- January 5
2020 21
- December 5
- November 1
- October 1
- September 1
- August 2
- July 2
- June 1
- May 1
- April 1
- March 1
- February 1
- January 4
2019 32
- December 6
- November 2
- October 4
- September 2
- August 4
- June 1
- May 1
- April 1
- March 1
- February 4
- January 6
2018 52
- December 10
- November 9
- October 4
- September 2
- August 1
- July 6
- June 1
- May 3
- April 1
- March 6
- February 4
- January 5
2017 95
- December 4
- November 3
- October 8
- September 7
- August 5
- July 12
- June 10
- May 8
- April 9
- March 11
- February 8
- January 10
2016 100
- December 11
- November 10
- October 12
- September 15
- August 14
- July 15
- June 23

Show more Show less

Click on the words 'Article Archive' (above) to view over 400 useful articles from our extensive archive.

WELCOME

Welcome to the UK's leading blog on customer service, customer loyalty and customer satisfaction.

We have got 350,000 readers who are based around the world, including nearly 60,000 readers in the UK and over 99,000 readers in the USA.

The blog is written and edited by Darren Bugg, alongside a team of expert guest writers.

ABOUT THE EDITOR

Darren Bugg is a marketing and customer service expert with 35 years experience working at a senior level in this field.

He has a Masters Degree in Marketing and Innovation, plus top level qualifications from the Chartered Institute of Marketing and the Chartered Management Institute.

He is a fully qualified trainer and he lectures on degree and postgraduate level courses in Business, Management, Leadership and Marketing.

TRAINING

We offer a wide variety of training courses in customer service, customer loyalty, and various subjects related to business and marketing. For details email darrenbugg@live.com

COPYRIGHT

All materials in this blog are the copyright of Darren Bugg and may not be reproduced without permission.

Powered by Blogger

COPYRIGHT Darren Bugg 2024