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Showing posts from January, 2019

Posts

Yet more problems with Lidl

January 15, 2019

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Is this marketing campaign a massive mistake?

January 08, 2019

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Is this the worst airline in the world?

January 06, 2019

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Ten great quotes about customer service

January 04, 2019

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New Milestone for The Customer Service Blog

January 03, 2019

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Will the energy price cap save you money?

January 02, 2019

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Click on the words 'Article Archive' (above) to view nearly 450 useful articles from our extensive archive.

WELCOME

Welcome to the UK's leading blog on customer service, customer loyalty and customer satisfaction.

We have got over 350,000 readers based around the world, including over 60,000 readers in the UK and over 100,000 readers in the USA.

The blog is written and edited by Darren Bugg, alongside a team of expert guest writers.

ABOUT THE EDITOR

Darren Bugg is a marketing and customer service expert with 35 years experience working at a senior level in this field.

He has a Masters Degree in Marketing and Innovation, plus top level qualifications from the Chartered Institute of Marketing and the Chartered Management Institute.

He is a fully qualified trainer and he lectures on degree and postgraduate level courses in Business, Management, Leadership and Marketing.

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We offer a wide variety of training courses in customer service, customer loyalty, and various subjects related to business and marketing. For details email darrenbugg@live.com

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