“Make a customer, not a sale.”
Katherine Barchetti
“Your most unhappy customers are your
greatest source of learning.”
Bill Gates
“Make your product easier to buy than
your competition, or you will find your customers buying from them, not you.”
Mark Cuban
“The goal as a company is to have
customer service that is not just the best but legendary.”
Sam Walton
“You are serving a customer, not a
life sentence. Learn how to enjoy your work.”
L aurie McIntosh
“Your customer doesn’t care how much
you know until they know how much you care.”
Damon Richards
“Know what your customers want most
and what your company does best. Focus on where those two meet.”
Kevin Stirtz
“Customers don’t expect you to be
perfect. They do expect you to fix things when they go wrong.”
Donald Porter
“Here is a simple but powerful rule:
always give people more than what they expect to get.”
Nelson Boswell
“We see our customers as invited
guests to a party, and we are the hosts. It’s our job every day to make every
important aspect of the customer experience a little bit better.”
Jeff Bezos