The Institute of Customer Service Annual Conference 2019

The Institute of Customer Service Annual Conference is the biggest forum for customer service thought leadership and best practice in the UK. The event draws hundreds of service professionals and business leaders together to learn from examples of global service excellence and to share best practice. The event takes place on Tuesday 5th March 2019 at the Hilton Hotel, Park Lane, London.

Several well-known keynote speakers have already been confirmed for the event including:

Liv Garfield -Severn Trent
Ben Fletcher - Clarks
Sir Terry Morgan CBE - Crossrail
Matthew Upton - Citizens Advice
Sarah Threadgould - Which?
Sir John Timpson CBE - Timpson
Angela MacDonald CBE - HMRC
Jamie Cole - Mandarin Oriental Hotel Group

Click here to book your ticket for this prestigious annual event.