The UK Customer Satisfaction Awards recognise organisations and individuals that have implemented successful customer service strategies. Organisations from across the UK can enter and are judged by industry experts, business leaders and academics. There are 15 award categories in total, and to celebrate the 10th year of the Awards taking place, the Institute of Customer Service has introduced a new award, ‘The Customer Service Change Maker Award’.
This particular award is open to any individual who has had a demonstrable impact on the customer service offering of an organisation over a minimum of three years. They should be accredited by the organisation and demonstrate exceptional results reflected in their career path, have clear vision in the field of customer strategy, and serve as a role model to others.
The awards ceremony takes place at the Institute's Annual Conference which is on 3rd March 2020 at the Park Lane London Hilton Hotel.The Awards are free to enter and entries close 18th October 2019.