The Institute of Customer Service has just announced plans for their rearranged Annual Conference which will now take place in October 2021. The event takes place at the London Park Lane Hilton Hotel, and is the biggest forum for customer service thought leadership and best practice in the UK. The event draws hundreds of service professionals and business leaders together to learn from examples of global service excellence.
The event feature several well-known
special guest speakers including Nick Jenkins, the Founder of Moonpig.com who
is also well known as one of the former ‘dragons’ on the BBC TV Series Dragon’s
Den. The confirmed guest speakers are listed below and more will be added
before the event.
Confirmed Guest Speakers:
Lord Karan Bilimoria - Founder and
Chairman, Cobra Beer
Dr Peter Carter OBE - former CEO, Royal
College of Nursing
Alison Jaap - Customer Director, First
Direct
Chris Stylianou OBE - Chief Operating
Officer, Sky
Nick Jenkins - Founder, Moonpig.com
Joanna Jensen - Founder & Executive
Chairman, Childs Farm
The Conference takes place on 19th
October 2021 at the London Hilton Hotel on Park Lane. The event is open to
members and non-members.
Click here for more details about the event and to book your tickets.