Since this blog began in June 2016, over
300 articles have appeared on the site. Some of our regular readers have recently
written to ask which are the most popular articles we have ever published.
We have checked the statistics section
of our hosting company and compiled a list the most popular articles
ever to appear on The Customer Service Blog.
The following list shows the 10 most
read articles on this website. All of these
articles are still online and can be found by doing a search using the search
tool at the top of this page.
1. Are your Customers Barnacles or
Butterflies?
2. Customers being ripped-off by
holiday 'offers'
3. What is the UK's worst hotel chain?
4. Make a BIG gesture to reward
loyalty
5. How to deal with too much success
(Part 2)
6. Yet more problems with Lidl
7. Loyal customers love public
appreciation
8. Why are customers loyal in some business
sectors but not others?
9. Why do NHS managers love
gobbledegook?
10. What can 'I, Daniel Blake' teach us about Customer Service?