More and more people (myself included) are ditching the biased BBC for their news coverage, and instead are listening to LBC, the independent talk radio station run by the Global radio network.
If you have an interest in consumer rights and customer service issues, then one of the best programmes to listen to on LBC is the Consumer Hour which is every Friday night. The show is presented by Dean Dunham, who is a solicitor-advocate, barrister and arbitrator, who has served as the Chief Ombudsman at The Retail Ombudsman, a former Alternative Dispute Resolution provider.
Dean is one of the leading commentators on consumer law in the media, providing regular commentary on BBC One, ITV, Channel 4 and Channel 5. He has also written legal advice columns in the Daily Mirror and The Sun newspapers.
If you are interested in consumer law and customer rights, then have a listen to Dean’s show on a Friday - you won’t be disappointed!
For more details about the show click here