National Customer Service Week is a celebration of customer service, which takes place across the UK every year. This year, the week takes place from 3rd to 7th October 2022. It's a chance to reflect on how you serve your customers, how you recognise your team's achievements, and how you show your company's commitment to excellence in customer service.
Each year, Customer Service Week has a different theme for each day of the week. In 2022 the daily themes will be as follows:
Monday - The Human-Tech interface
Tuesday - Respect Day
Wednesday - The Professionalisation of Service: Skills and Capabilities
Thursday - Effective Strategy and Leadership
Friday - Customer Service Recognition Day
The Customer Service Blog will be publishing more details about how you can take part over the next few months. Watch this space!