Finalists Announced for 2022 Customer Satisfaction Awards

The finalists have just been announced for the 2022 UK Customer Satisfaction Awards - the country’s most prestigious award scheme in the field of customer service and customer satisfaction.

The Awards are run by The Institute of Customer Service and the Awards Ceremony will be held on 7th March 2023 at the Hilton Hotel, Park Lane, London.

The Awards recognise organisations and individuals that have implemented successful customer service strategies. Organisations can benefit from the process of entering awards through reflecting on the achievements submitted, lifting staff’s morale and impacting employee engagement positively.

You can view all the finalists by clicking here


The Awards categories are as follows:

Cabot Financial - Employee Engagement Strategy

Ipsos - Best Use of Customer Insight

Kantar - Best Customer Experience

Paragon Customer Communications - Best Application of Technology

Pension Insurance Corporation - Customer Satisfaction Innovation

Best Customer Satisfaction Strategy

Best Customer Service Partnership

Customer Service Changemaker

Customer Commitment Award B2B

Customer Commitment Award B2C

Customer Feedback Strategy

Customer Focus Award - Large enterprise

Customer Focus Award - SME

Customer Service Strategic Leadership

Customer Service Professional of the Year

Trusted Quality Provider

Sustainable Customer Service

Customer Service Return on Investment

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