Customer Service and the Coronavirus Crisis

10 quotes by Michael Porter

Will this plan stop the banks from ripping us off?

The Business Show 2020

What do customers complain about the most?

100,000 Reasons to Celebrate!

The 4 rules that guarantee success in 2020

Is the customer always right?

The Institute of Customer Service Annual Conference 2020

UK Customer Satisfaction Index Launch Event

The importance of accuracy in customer service

Loyal customer are being ripped-off (yet again)