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Free tickets for CIPD Annual Conference

Would you like to be a business writer?

An open letter to Lidl

How to be more successful through better decision making

The Business Show 2018

Top 10 Inspirational Quotes of Donald Trump

Customer Service Blog gets Top 10 Award

The Essential Guide to GDPR

Are you being ripped-off by car mechanics?

The 10 Best Quotes of Peter Drucker

Britain's Biggest Business Event

What is your WORST experience of customer service?

Another rip-off from Currys PC World

IT'S OFFICIAL - we have 60,000 readers

A wasted Saturday afternoon

A simple trick to deal with angry customers

A Customer Service Joke!!

Do you think the NHS is great? Think again...