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Britain's Biggest Business Event

What is your WORST experience of customer service?

Another rip-off from Currys PC World

IT'S OFFICIAL - we have 60,000 readers

A wasted Saturday afternoon

A simple trick to deal with angry customers

A Customer Service Joke!!

Do you think the NHS is great? Think again...

New laws to stop rip-off energy tarriffs

Never confuse customer satisfaction with customer service

The importance of cultural diversity in customer service

Thousands of ATM cash machines to close

Maybe Lidl aren't all bad

More rubbish from Tesco