Welcome to National Customer Service Week 2023

Welcome to National Customer Service Week (NCSW). This year, NCSW runs from Monday 2nd to Friday 6th October 2023, and it presents the opportunity for businesses and other organisations to celebrate customer service with a series of themes and prepared activities for each day, in addition to some helpful resources.

For anyone running their own business, National Customer Service Week is a great opportunity to recognise and celebrate excellence in customer service, and to give recognition to your staff members who deliver it.

The Future of AI

Service with Respect Day

Customer Service as a Profession

Driving Sustainable Growth

Service Recognition Day

Various merchandise items and resources are available relating to the week. Click here for a free digital resource pack to help your organisation celebrate National Customer Service Week.

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